Kids & online game safety
Practical help with games, chat, friend requests, parental controls and in-game spending.
Understand the next useful step.
Online games can be social, creative and fun, but their account, chat and purchase settings deserve the same attention as any other connected service. Start with the child’s age, the way they play and the controls available on both the game and the device.
Clear answers for everyday situations.
This page will expand as new questions and guidance are added.
What should I check first on Roblox, Minecraft or Fortnite?
Start with the child’s real age, a parent-controlled recovery email, a unique password, multi-factor authentication where available, chat and friend settings, and spending permissions. Platform and device controls both matter.
Do I need to ban online games to keep my child safer?
Not automatically. A better starting point is age-appropriate settings, clear rules for new contacts and purchases, and a family culture where a child can tell an adult about an uncomfortable interaction without expecting automatic punishment.
Should voice chat and friend requests be enabled?
Choose the most restrictive setting that still fits the child’s age and the way they play. Review the setting together and distinguish people the family knows from accounts met only online.
How can I stop surprise game purchases?
Use the game’s available spending controls and also configure purchase approval on each console, phone or tablet storefront. A game-level limit or PIN may not cover console payments, gift-card redemptions or purchases made with virtual currency already on the account.
Use a trusted source when action is needed.
These links lead to CyberTECT guidance or official Canadian resources relevant to this topic.
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